IN THE EVENT YOUR CHECKED BAGS DO NOT ARRIVE ON YOUR FLIGHT, REASONABLE EFFORTS WILL BE MADE TO ENSURE THAT THE BAG IS RETURNED TO YOU WITHIN 24 HOURS. OUR REPRESENTATIVES WILL CONTACT YOU PERIODICALLY TO KEEP YOU INFORMED OF OUR PROGRESS IN LOCATING YOUR BAGGAGE. AFTER LOCATING YOUR LUGGAGE, WE THEN DELIVER IT TO YOUR HOTEL OR HOME.
MAKING SURE YOUR BAGGAGE IS HANDLED PROPERLY IS IMPORTANT TO US. IF YOUR BAG GETS DELAYED OR LOST, WE WILL WORK TO RETURN IT TO YOU PROMPTLY.